Privacy Policy

1. Who we are

This privacy policy explains how NOVACORE AI SRL, a Romanian company, collects and uses personal information through the website novacoresoftai.com. The legal name NOVACORE AI SRL appears on contracts, invoices and legal notices; the public-facing brand is NOVACORE AI.

2. Data we collect

We collect only the minimum information needed to respond to enquiries:

• Name and work email from contact and pilot-request forms
• Organisation name and message content you choose to provide
• Technical logs (IP address, browser, pages visited) for security and operations
• Consent records where consent is required

3. How we use it

• To respond to your enquiry and manage our relationship
• To operate, secure and improve the website
• To comply with legal obligations

We do not sell personal data. Marketing communications require separate, explicit consent that can be withdrawn at any time.

4. Legal basis

Processing is based on legitimate interests (responding to enquiries), consent (where we request it) and legal obligations. Where consent is used, you may withdraw it at any time.

5. Cookies and analytics

See the Cookie Policy. Analytics are configured only with consent.

6. Sharing

Data is shared only with processors needed to run the website (hosting, email and analytics providers), subject to data-processing agreements. A processor register is maintained.

7. Retention

Enquiry data is retained for a defined schedule and deleted when no longer needed. Retention schedules are documented internally.

8. Your rights

Under GDPR you may request access, correction, deletion, restriction, portability or withdrawal of consent. Contact us using the contact form to exercise these rights.

9. Contact and supervisory authority

Questions about this policy can be sent via the contact form. You also have the right to lodge a complaint with the Romanian data-protection authority (ANSPDCP).